Consumer Payments – The Challenge And The Opportunity
Incorporating consumer payment preferences into the customer experience is a critical building block of a loyal & profitable customer base. While […]
Areas Of Focus For The New Year
This article, authored by Impact 21’s Tom Newbould, originally appeared in the January 2022 edition of CSP Magazine “The wild ride we’ve been on […]
Starbucks And Amazon Go Pair Up To Expand Cashierless Experience
Impact 21 Tests The Just Walk Out Technology Firsthand Starbucks and Amazon have launched a new store concept that combines physical and […]
Your Brand Strategy Journey
Your Brand Brings Your Company To Life. Brand strategy creates a distinct, consumer- and employee-facing identity. It guides workplace culture, […]
Thinking Acquisition? Think Impact 21
Impact 21 Brings A Disciplined Approach To Acquisitions. Our steps are straightforward and methodical. Our plans are comprehensive and proven. […]
Impact’s Insights From NACS 2021
The Impact 21 team shares insights and experiences from the 2021 NACS Show. Despite the pandemic, convenience retailers have seen […]
Catch Lesley Saitta On The Next Women In Loyalty™ Episode
The Wise Marketer Group, a global customer engagement and loyalty media and publication company, announced its Women in Loyalty™ video […]
CSP Magazine – What Is The Future Of Gas Stations?
Or Why You May Not Recognize C-Stores In 20 Years. This article, authored by Impact 21’s Tom Newbould, originally appeared in […]
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