Paula Conti Joins Impact 21 As Sr. Principal Consultant
Paula Conti brings extensive customer service, strategic advising, and project management experience to Impact 21. Her technical skills and knowledge in the […]
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Retail Strategist Greg Tornberg Brings Expertise To Impact 21 Team
Tornberg comes to Impact 21 with extensive experience and knowledge. Given his leadership background in convenience retailing, revenue generation and foodservice, […]
CSP Daily News – Retail Group Launches New C-Store Concept
Greater Houston Retailers Cooperative Association Develops ‘Kudos’ Brand This news release, authored by Greg Lindenberg, was published by CSP Daily News. HOUSTON […]
Impact 21 Brings Kelly Schimmel Fink To The Team
Schimmel-Fink comes to Impact 21 with a proven track record of successful, efficient communication and marketing strategies. She brings a […]
CSP Magazine – Indie Retailers, Decide What You Want To ‘Be’
Independent Retailers Can Succeed Amidst Larger Chains And Regional Players. This article, authored by Impact 21’s Tom Newbould, was featured in […]
Seamless Customer Experience – Modernizing Retail
With ever-evolving consumer expectations, Unified Commerce positions retailers to deliver a consistent brand experience at every touchpoint of the customer’s […]
Strategic Pricing
In-store profit faces many headwinds these days. Supply chain disruption, inflationary pressure, and increased labor costs have us all wondering […]
Consumer Payments – The Challenge And The Opportunity
Incorporating consumer payment preferences into the customer experience is a critical building block of a loyal & profitable customer base. While […]
Areas Of Focus For The New Year
This article, authored by Impact 21’s Tom Newbould, originally appeared in the January 2022 edition of CSP Magazine “The wild ride we’ve been on […]
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