Impact 21 is a consulting firm that enables the specialty retail, convenience, and energy channels to deliver seamless customer experiences that drive new revenue growth and increased shareholder value.
Unified Commerce: Seamless Customer Experience – Modernizing Retail
With ever-evolving consumer expectations, Unified Commerce positions retailers to deliver a consistent brand experience at every touchpoint of the customer’s […]Read more
Impact 21 Welcomes Jerry Miller, Principal Consultant, to the Team
Impact 21 announces the addition of Jerry Miller to the team as a Principal Consultant. Miller brings over 40 years’ […]
7 Ways to Boost Foodservice Profitability
With tobacco unit sales continuing to decline, trips down, and operating expenses soaring, many c-store retailers are turning to fresh […]
Impact 21 Introduces Scot Knox as Principal Consultant
Scot Knox adds extensive experience in operations, foodservice, merchandising, customer experience, and acquisition integration to the Impact 21 team. He […]
5 Ways to Keep Your ERP Implementation from Derailing
Many business leaders are excited about the functional and technical promises of a new ERP system. But it’s rare to […]
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