Chief Technology Officer & Chief Administrative Officer
IT Leadership, Payment Methods, Point of Sale Implementation, Enterprise Integration, Loss Prevention, Business Intelligence, Store Operations
Chuck Young is the Chief Technology Officer for Impact 21 and with good reason. Through his 40+ years in the retail industry, over 30 of them in petroleum/convenience, Chuck has become an expert in the world of retail IT. He works with retailers both large and small to implement and leverage retail technology stacks that drive efficiencies.
During his 20+ years of project management and consulting with Impact 21, Chuck has worked with retail chains ranging in size from eight stores to several thousand. The scope of the projects ranges from selecting and implementing new payment platforms and Point of Sale (POS) upgrades to integration of technologies and automated processes into the retailer’s business model. He has managed and completed projects including EMV certification, deployment initiatives for Back-office / Home Office implementation, requirements analysis & solution sourcing for POS, Back-office and Home Office hardware and software, and an ongoing modeling and analysis program for the franchise network of a major oil company.
Chuck’s go-to philosophy is that of Francis Bacon—“Ipsa scientia potestas est”—translation, “Knowledge itself is power”. It is no surprise then that Chuck lends his knowledge to others as an active member of Conexxus, a participant in various committees and work groups, and a semi-regular speaker at the NACS Show and other industry events.
Though Chuck currently resides in Lexington, KY, he earned his Bachelor of Science degree in his home state from Cornell University. Chuck is an active member of his Catholic parish and hits the golf course any chance he gets.
Insights from Chuck Young
Like everything else these days, the weekly grocery store trip is becoming increasingly digital. Traditional analog experiences, like the weekly […]
Lexington, KY, 9/26/2023 – Impact 21, leading global consulting firm dedicated to helping convenience, retail, and energy clients thrive in […]
Traditionally, most convenience store retailers have relied on a grocery wholesale supply chain and distribution model as its convenience store […]