The Changing Role of the CIO
It used to be that a retailer’s chief information officer would spend most of his or her time concerned with […]
Maximize Category Margins – Part 1: Overcoming Challenges Amid Rising Costs
The flood of escalating costs has been an ongoing challenge for retailers. Though balancing the protection of category margins while […]
The Path to Foodservice Profitability: Highlights from CSP Daily News Podcast Series with Impact 21
Recap from CSP Podcast Series with Impact 21 Convenience stores serve a critical need in the retail market by providing […]
Why You Need An Automation Journey Map
Investment isn’t enough. To maximize the potential of retail automation technology, companies need a deliberate approach. Most of the business […]
Convenience Store Midwest Showdown CONTINUES!
A new year is well underway and the convenience store competition in the Midwest continues to make weekly news. Last […]
Turn Your Customer-First Mantra Into Strategic Action
Retailers have been saying it for years, “We need to put the customer at the center of everything we do.” […]
CSP Magazine – Ticking Tech Timeline And The Potential Of AI
This article, by Impact 21’s Tom Newbould as a guest author, was published in the January 2024 edition of CSP […]
Rethinking Your Offer to Attract EV Customers
With electric vehicle adoption accelerating faster than expected, convenience retailers need to begin thinking through their EV strategies sooner rather […]
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