Impact 21 is your retail consulting partner.
Clients enjoy our unique blend of expertise & approachability—
working together to transform strategy, operations, technology, & customer engagement.
Our Clients
Impact 21 supports a variety of projects with clients in the petroleum/convenience, c-store, and retail markets worldwide.
Impact 21 Brings Kelly Schimmel Fink to the Team
Schimmel-Fink comes to Impact 21 with a proven track record of successful, efficient communication and marketing strategies. She brings a strong knowledge of the convenience and fuel retailing industry, along with project management, strategy, and marketing analytics...
CSP Magazine – Indie Retailers, Decide What You Want to ‘Be’
Independent Retailers can succeed amidst larger chains and regional players. This article, authored by Impact 21's Tom Newbould, was featured in the July 2021 edition of CSP Magazine. Even before the first dedicated drive-up gas station opened in 1913 in Pittsburgh,...
Seamless Customer Experience – Modernizing Retail
With ever-evolving consumer expectations, Unified Commerce positions retailers to deliver a consistent brand experience at every touchpoint of the customer’s journey. The Path to Unified Commerce Emerging technologies paved the way for omni-channel retail, but...
Opportunities for impact are everywhere!
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