Technology & Customer Engagement
Impact 21 is your retail consulting partner.
Clients enjoy our unique blend of expertise & approachability—
working together to transform strategy, operations, technology, & customer engagement.
Impact 21 supports a variety of projects with clients in the petroleum/convenience, c-store, and retail markets worldwide.
Mobile-enabled, app-based solutions can engage today’s more tech-advanced employment pool. Source: CStore Decisions Retailers across all channels are continually looking for better ways to attract, onboard, train and engage new talent in a way that improves our...read more
A wave of consumer-driven innovation is leading retailers to refresh POS and technology infrastructure. To Enable Innovation While point-of-sale (POS) systems are primarily used to accept payments and record sales in a secure manner, many now provide additional...read more
Now that we have some background information about the company and its beginnings, let’s talk about some of your work. Q: What is one of the greatest success stories or most challenging projects you’ve worked on in the last 21 years? Lesley: Over the years, we have...read more
Opportunities for impact are everywhere!
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