Impact 21 is your retail consulting partner.
Clients enjoy our unique blend of expertise & approachability—
working together to transform strategy, operations, technology, & customer engagement.
Our Clients
Impact 21 supports a variety of projects with clients in the petroleum/convenience, c-store, and retail markets worldwide.
Catch Lesley Saitta on the Next Women in Loyalty™ Episode
The Wise Marketer Group, a global customer engagement and loyalty media and publication company, announced its Women in Loyalty™ video series in April 2021. This series features distinguished female executives in today’s digital customer marketing space. As the Impact...
Build Customer Loyalty Through Inventory Management
Strong Inventory Management meets customer demand and improves customer experience. The true value of a sale goes much further than just the price a customer pays. With increasing competition, technological advancements, and the changing retail landscape, retailers...
Are You Really Making Money in Food?
Well-designed food programs can drive significant sales, profits, and loyalty. However, many programs fail to achieve industry benchmarks as the root causes of profitability can be difficult to identify. 5 Pillars of Foodservice ProfitabilityMenu Optimization...
Opportunities for impact are everywhere!
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