Technology & Customer Engagement
Impact 21 is your retail consulting partner.
Clients enjoy our unique blend of expertise & approachability—
working together to transform strategy, operations, technology, & customer engagement.
Impact 21 supports a variety of projects with clients in the petroleum/convenience, c-store, and retail markets worldwide.
Now that we have some background information about the company and its beginnings, let’s talk about some of your work. Q: What is one of the greatest success stories or most challenging projects you’ve worked on in the last 21 years? Lesley: Over the years, we have...read more
Fuel retailers generally utilize one of two fuel pricing methods to determine new fuel prices and execute price changes: decentralized or centralized pricing.Based on information provided by fuel retailers who have shifted from a decentralized to a centralized pricing...read more
Impact 21 Celebrates its 21st Year in Business Serving Convenience, Fuel and Specialty Retailers Across the Globe
Impact 21 reached a significant milestone in 2019, celebrating its 21st year in business. The company was founded in 1998 by industry experts and former retailers, Lesley Saitta and Lisa Stewart.Impact 21, a global retail consulting, analytics, and services company,...read more
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