TRANSFORMING RETAIL

Helping You Evolve Your Customer Experience

Impact 21 is your retail consulting partner.
Clients enjoy our unique blend of expertise & approachability—
working together to transform strategy, operations, technology, & customer engagement.

Our Clients

Impact 21 supports a variety of projects with clients in the petroleum/convenience, c-store, and retail markets worldwide.

Thinking Acquisition? Think Impact 21

Thinking Acquisition? Think Impact 21

Impact 21 brings a disciplined approach to acquisitions. Our steps are straightforward and methodical. Our plans are comprehensive and proven. We know that successful acquisitions drive deal economics to the bottom line while mitigating risks and disruption to...

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Impact’s Insights from NACS 2021

Impact’s Insights from NACS 2021

The Impact 21 team shares insights and experiences from the 2021 NACS Show. Despite the pandemic, convenience retailers have seen record growth and profits. Given we were first responders per se by being open during the pandemic, we sold many new products that we...

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Catch Lesley Saitta on the Next Women in Loyalty™ Episode

Catch Lesley Saitta on the Next Women in Loyalty™ Episode

The Wise Marketer Group, a global customer engagement and loyalty media and publication company, announced its Women in Loyalty™ video series in April 2021. This series features distinguished female executives in today’s digital customer marketing space. As the Impact...

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Opportunities for impact are everywhere!

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