Strategy, Operations,

Technology & Customer Engagement

Impact 21 is your retail consulting partner.
Clients enjoy our unique blend of expertise & approachability—
working together to transform strategy, operations, technology, & customer engagement.

Our Clients

Impact 21 supports a variety of projects with clients in the petroleum/convenience, c-store, and retail markets worldwide.

In Loving Memory of Patti Safford

It is with deep sorrow that we announce the loss of our beloved friend and colleague, Patti Safford. Patti passed away unexpectedly on Monday afternoon, January 13, 2020. Words cannot express how deeply saddened we are by this news.

Category Management

Category Management

PROGRAM DEVELOPMENT • DATA ANALYSIS • LEARNING Impact 21 provides comprehensive category management (Cat Man) services through the combination of program development, data analysis, and hands-on learning. Learn how category management can improve your customer...

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Opportunities for impact are everywhere!

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