Impact 21 is your retail consulting partner.
Clients enjoy our unique blend of expertise & approachability—
working together to transform strategy, operations, technology, & customer engagement.
Our Clients
Impact 21 supports a variety of projects with clients in the petroleum/convenience, c-store, and retail markets worldwide.
In Loving Memory of Patti Safford
It is with deep sorrow that we announce the loss of our beloved friend and colleague, Patti Safford. Patti passed away unexpectedly on Monday afternoon, January 13, 2020. Words cannot express how deeply saddened we are by this news.
Jeannie Amerson to Co-Present at Vantage Point 2020
Jeannie Amerson was invited to speak as a panelist at Vantage Point 2020 on October 29, 2020, at 11:00 AM EST. The virtual event is one of a four-part series that aims to bring the retail community together for a meaningful conversation. During each session, the...
Solving the Curbside & Delivery Puzzle
While in-store pickup, curbside and delivery were already growing rapidly, pandemic restrictions forced companies to accelerate adoption. Getting a solution in place took precedence over a well-defined strategy. Even plans that were in place pre-COVID have likely...
Patti Safford Awarded as One of the Top Women in Convenience
Impact 21 is honored and blessed to announce that our beloved colleague and friend, Patti Safford, was nominated and selected as a Top Women in Convenience this year. The 7th annual Top Women in Convenience awards celebrate 52 honorees whose accomplishments may well...
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