Insights
Consumer Payments – The Challenge And The Opportunity
Incorporating consumer payment preferences into the customer experience is a critical building block of a loyal & profitable customer base.
While focusing on CX, it’s easy to overlook the impact of payment options on your business.
Tweaking the customer experience to lessen friction points and streamline the purchase process leads to higher visit frequency, increased share of wallet, and improved customer satisfaction scores.
Optimizing your payment product performance leads to:
- Higher conversation rates
- Ancillary revenue streams
- Increased sales
- Lower payment processing costs
Make The Most Of Your Payment Options
Co-brand Credit or Debit Cards
Do more than drive account acquisition. Competition for rewards card attention in the consumer wallet is intense.
Does your card offer measure up?
Closed Loop Payment Products
Strong but appeal to a limited portion of your customer base.
Are you pulling the right levers to make the most of your private label card products?
ACH Payment Programs
Yield advantages for your customers and your brand.
Are you effectively marketing your ACH cards to drive customer engagement?
Gift Cards
Popular with customers of all ages and builds word of mouth impressions for your brand.
Are you tapping into the potential that gift cards offer?
Opportunities for Impact Are
Everywhere. Let’s Get Started.
Contact us to learn more about how we can help.
Looking to stay in touch?
Subscribe to our newsletter for updates on industry trends.
Related Insights
Impact 21 Introduces Scot Knox as Principal Consultant
Scot Knox adds extensive experience in operations, foodservice, merchandising, customer experience, and acquisition integration to the Impact 21 team. He […]
5 Ways to Keep Your ERP Implementation from Derailing
Many business leaders are excited about the functional and technical promises of a new ERP system. But it’s rare to […]
Impact 21 Brings Charles Conti On As Senior Principal Consultant
Former Marine Officer, Charles Conti, brings a rich background in the convenience store industry to Impact 21 . An experienced leader, […]
Paula Conti Joins Impact 21 As Sr. Principal Consultant
Paula Conti brings extensive customer service, strategic advising, and project management experience to Impact 21. Her technical skills and knowledge in the […]
Want to stay in touch? Subscribe to the Newsletter
