Client
Convenience Retailer

Client Challenges 

• Convenience store chain developed a prototype with a new interior trade dress design developed to give foodservice more prominence and improve the customer experience.
• Company wanted assistance in documenting its requirements and identifying a design and construction partner to rollout this design to 50 stores in two years

Solutions Delivered

• Conducted a review and analysis to define and prioritize current and future core requirements
• Managed entire Request for Proposal (RFP) process from document creation and approval to solution provider responses
• Scored RFP responses based on requirements, compare costs, and present strengths and weaknesses of each provider solution
• Prepared analysis of return on investment of design and construction partners solutions
• Assisted with provider selection to determine finalist for demonstration

Business Impact

• Identified a design and construction partner for the client
• New partner greatly reduced client investment in store rollout
• Impact 21 continues to support other solution sourcing and strategy initiatives for the client