Technology Assessment & Optimization
Build the Best Tech Stack for Your Business
Most companies rely on a hodgepodge of legacy and upgraded technology solutions and resources to drive business processes, data, and reporting, often with a slew of manual processes thrown into the mix. While upgrades and increased digitalization are inevitable, realizing the greatest advantage from any technology—new or existing— is a lot more complex than understanding a given solution’s list of features and benefits.
In other words, technology cannot be a solution in and of itself but rather a piece of the ecosystem that enables your entire business to work in harmony and operate according to your requirements. By starting with the end in mind, you can more successfully adopt and use technology that supports business goals and aligns with your people, processes, and data needs in ways that increasingly put your customer first.
The Impact 21 Technology Assessment & Optimization approach helps you achieve and accelerate your desired business results through:
Business and technology alignment. Determine overall technology strategy—high integration versus best in class—and build the business case for technology.
Security assessment. Review technology stack for opportunities to harden systems, improve cybersecurity, and ensure data privacy.
Technology infrastructure and strategy assessment. Assess and document the current technology stack within the context of people, processes, data, and partnerships. Identify gaps and prioritize business process changes and technology recommendations to capitalize on the largest opportunities for better utilization, increased efficiencies, and higher ROI.
Go-forward IT strategy and plan. Establish step-by-step plans including detailed technology roadmaps for implementing process and technology changes and improvements.
Impact 21 helps businesses prioritize the investments, upgrades, and process changes required to adopt and enhance technologies. This drives greater efficiencies, enables profitable growth, and enhances customer experience as part of a holistic approach to creating a more customer-centric organization. Our deep experience in the convenience and fuel industry, as well as our expertise in assessing and evolving organizational structures, processes, and systems to further enhance even strong and profitable businesses, makes us the advisor companies trust to optimize digital efforts.