Merchandise & Foodservice Management
Connect the Dots for True Business Alignment
Continuously bringing new items into your product mix is a necessity. With multiple processes and department handoffs required to get items into the hands of your customers, there are many opportunities for error. When there is a breakdown, unauthorized items are delivered, issues are created in each step of retail automation, inventories are inaccurate, and margins are negatively affected. More importantly, your customer experience is diminished.
A well–defined end-to-end merchandise and foodservice management methodology connects the dots to align the organization around a common understanding of systems, processes, and data. Every business function is touched by the process – from category management, procurement, accounting, pricebook, and operations, to IT, auditing, and training. Each cross-functional member will understand their role and impact on customers, category margins, and the carrying cost of inventory.
With Impact 21’s Merchandise & Foodservice Management methodology and approach, you will improve your:
Business Alignment. Speak a common language to align cross-functional corporate and store processes and improve retail automation.
Store and Accounting Reconciliation. Deploy exception-based accounting reconciliation with store automation to avoid invoice overpayment.
Inventory Costs. Optimize inventories to improve in stock position and reduce inventory carrying costs for new and promotional items.
Audits. Streamline cash and inventory controls to manage by exception and focus on true shortages.
Metrics and Reporting. Improve category performance through more timely and accurate item maintenance and exception-based reporting.
Impact 21 connects the dots. Our end-to-end 13–step Merchandise & Foodservice Management methodology is far-reaching and will align your organization around a common language. Clearly defined steps are used to assess the corporate and store level alignment of your people, systems, processes, and data. We help our clients identify and close existing gaps interrupting day to day operations, manage competing priorities, and improve the bottom line.
Meet the Merchandise & Foodservice
To learn more about how Impact 21 can help you with
Merchandise & Foodservice Management, get in touch.