Joe Letner

Business Analyst

Budget/P&L, Performance Management, Inventory Control, Compliance Management, Safety/Risk Control, Recruiting, Training, & Development, PowerPlatform Development, Full Stack Development (Angular / Ruby on Rails)

Joe Letner is a goal-driven leader with an ability to coach, train, and empower team members. With his personal and participative management style, Joe builds teams, motivates people, and teaches the value of effective communication. He brings his passion for transforming abstract ideas into concrete form to client projects – taking a big idea and breaking it down into strategies to achieve the vision. A true organizer of chaos, he embraces and adapts to change and approaches problem solving in a holistic and systematic manner.

Joe has spent the past 15 years in the retail, convenience, and petroleum industries. Prior to Impact 21, he served as an Associated Inventory Specialist for grocery/convenience stores throughout Missouri and Illinois. He acted as an Assistant Store Manager then as Asset Protection Manager with Walmart, where he managed facility-level training and execution of asset protection, safety functions, and claims and receiving procedures. He controlled the unexplained loss of merchandise and improved profitability by identifying and communicating performance goals and objectives, monitored safety and risk controls within a facility through effective safety programing, and safeguarded against violations of company policy and criminal activities by investigating alleged fraud and other alleged illegal activities.

Joe also served multiple roles at MFA Oil Company in Missouri, most recently as a Logistics Manager where he implemented a new central fuel delivery dispatching model, utilizing mobile handheld systems, companywide. As District Manager, Joe managed the NE District of the company, accountable for 7 million gallons of refined fuels and 9 million gallons of propane. In his role as Senior Operations Manager, he identified, designed, and provided key performance metrics to facilitate full adoption of the new Point-of-Sale and mobile systems. He served as a Training Agent to help the company transition into a new mobile handheld solution and POS system while implementing a centralized delivery operation in the SE District and collaborating with IT to develop a routing and dispatching solution for mobile handhelds.

Joe is a tech geek and a self-motivated jack of all trades. His Bachelor of Arts degree in Communications from Harding University serves him well both professionally and personally. Always striving to improve his software development skills, Joe recently graduated from a Full Stack Development course on a full scholarship. He lives by the words of Simon Sinek – “Working hard for something we don’t care about is called stress; Working hard for something we love is called passion.” Joe enjoys attending St. Louis Cardinals baseball games, reading, and listening to various music genres.