Company
Impact 21, a W. Capra company, is a consulting firm that enables specialty retail, convenience, and energy clients to deliver seamless customer experiences that drive new revenue growth and increased shareholder value.
Our solution neutral approach ensures that our assessments and recommendations are of the highest integrity and make retail better.
Our Vision
To be the catalyst inspiring companies to achieve peak performance.
Our Mission
To empower businesses to drive results through people, systems, processes, and data.
What We Value Most
We value people.
Our team, your team, our communities.
Put family and health first
Lead with integrity and respect
Foster collaboration
Give back to our people, industries and communities
Have fun
A W. Capra Company
Impact 21 joined the W. Capra family of brands in April 2024. W. Capra is an industry leader in providing IT and business focused advisory and professional services to help retailers and solution providers enable secure commerce everywhere. For both W. Capra and Impact 21, our people are at the core of everything we do, each retaining many of the foremost experts in the field. Together, with cultures and values aligned, our two firms form the premier end-to-end consulting and services business – comprised of an elite team of leading industry professionals – providing customer-first business transformation across the verticals we serve.
Our People Are Our Differentiator
From the outset, we’ve been very selective about who joins the Impact 21 team – a blend of passion, expertise, and desire to be a part of an amazing team – because we know that it’s the people that set us apart and drive success for our clients. This approach has led us to an impressive track record within the industries we serve.
Our Background
As former retailers, we’ve walked in your shoes, served in your roles, and
bring people to the table that really have a passion for this business.
Roles We Serve — From C-Suite to Store Level
Impact 21 plays various roles at all levels of retail organizations – from c-suite to store level, ensuring that strategies are carried through to operational excellence.
We serve in roles, on a project basis or as interim resources, in the areas of:
- Leadership
- Information Technology
- Finance & Accounting
- Marketing & Merchandising
- Category Management
- Foodservice
- Fuel
- Operations
- PMO
- Human Resources
Find Your Career at Impact 21
Be a part of a team that guides clients toward solutions that drive success and achieve differentiation within the petroleum/convenience, c-store, retail, and refining industries.
If you are interested in learning more about Impact 21 career opportunities and are experienced in our open positions, check out our careers page.