Client
Convenience Retailer

Client Challenges 

• Retailer with ~200 stores was looking to replace end-of-life Home Office / Back Office software and ancillary modules with a modern cloud-based Enterprise Resource Planning (ERP) solution with financials, including automating key business functions and built-in integrations to key sub-systems

Solutions Delivered

• Conducted a Functional Requirements review and analysis to define and prioritize current and future core requirements
• Managed entire Request for Proposal (RFP) process from document creation and approval to solution provider responses
• Scored RFP responses based on requirements, compared costs, and presented strengths and weaknesses of each provider solution
• Prepared analysis of return on investment of ERP provider solutions

Business Impact

• Identified a best-fit ERP solution for the client
• 5 Year Project IRR was calculated at 64% in the most conservative estimate
• Payback was calculated to happen early in Year 2
• New solution introduced automated reconciliations and greatly reduced manual efforts
• Store managers report less time spent each day completing EOD paperwork
• Impact 21 partnered in implementing the software to ensure best-practices were considered in all configurations, processes and workflows