Client
Petroleum Refiner / Marketer

Client Challenges 

• Organization wanted to build a best-in-class Information Technology (IT) infrastructure and strategic plan in order to support retail and refining operations, streamline costs, and drive growth

Solutions Delivered

• Assessed current IT infrastructure
• Conducted competitive retail and refining benchmarking with best in class
• Determined business unit requirements
• Identified projects to “start, stop, continue” based on strategy and impact
• Created detailed implementation plans, timelines and cost/benefit analysis
• Recommended organization structure and roles to support strategy and businesses
• Created 3–5 year IT Strategic Plan

Business Impact

• Completed an extensive IT infrastructure upgrade in all retail operations – Built IT organization to support proprietary POS and back-office solutions
• Implemented a full-scale loyalty program and achieved over 1 million members
• Acquired and integrated major acquisitions in refining and pipeline, creating synergies of over
• Created new Chief Information Officer (CIO) role within IT, along with realignment of team based on best practice benchmarking
• Sales/store grew 9%