
Success Story
IT Infrastructure & Planning for Petroleum Refiner / Marketer
Client
Petroleum Refiner / Marketer
Client Challenges
- Organization wanted to build a best-in-class Information Technology (IT) infrastructure and strategic plan in order to support retail and refining operations, streamline costs, and drive growth
Solutions Delivered
- Assessed current IT infrastructure
- Conducted competitive retail and refining benchmarking with best in class
- Determined business unit requirements
- Identified projects to “start, stop, continue” based on strategy and impact
- Created detailed implementation plans, timelines and cost/benefit analysis
- Recommended organization structure and roles to support strategy and businesses
- Created 3–5 year IT Strategic Plan
Business Impact
- Completed an extensive IT infrastructure upgrade in all retail operations – Built IT organization to support proprietary POS and back-office solutions
- Implemented a full-scale loyalty program and achieved over 1 million members
- Acquired and integrated major acquisitions in refining and pipeline, creating synergies of over
- Created new Chief Information Officer (CIO) role within IT, along with realignment of team based on best practice benchmarking
- Sales/store grew 9%
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