Senior Principal Consultant
Project Management, Organizational Design, Human Resources, Loyalty, Brand Development, Marketing, Strategy
Kathi Webber brings a lot to the table at Impact 21 with 20+ years’ experience in leadership and management, over 15 of them in the petroleum/convenience retail industry. In her roles as project manager, sponsor, and project subject matter expert, Kathi draws from her New England work ethic – through hard work, and a bit of stubbornness, you can achieve whatever you set your mind to achieve. She guides teams in transforming their business goals into achievable multi-year operating plans. Kathi extends her skills to internal operations, whether sponsoring the Impact 21 EDGE collaboration portal and advising on internal Human Resources activities or supporting owners in their own internal operations. She plays a primary role in creating SmartSheet Dashboards – pulling from a variety of systems and sites.
Prior to joining the Impact 21 team, Kathi held various senior level leadership positions at Irving Oil from business development, innovation and marketing, organizational development to human resources management. She wore many different hats, responsible for scenario and strategic planning, due diligence management, partner relationship management, loyalty marketing development, category management, product development and marketing for 300 branded convenience store locations and 700 branded fuel and travel plazas located in Canada and US.
In addition, Kathi led the people and change practice for several company reorganizations, right-sizing, mergers, divestures and acquisitions as well as the Human Resource operations for all non-refining divisions in the US and Canada. Prior to her experience in the petroleum company, Kathi worked in the Group Insurance and Entertainment industries in training and development and recruitment roles.
Growing up in Maine, Kathi developed a love for learning. She achieved her Bachelors of Art from the University of Maine and her Master of Business Administration from Boston University. She also attained certifications from Harvard Business School and Kellogg School of Management in business strategy and marketing. Her mission to be of service to the communities around her and to live in a manner that respects differences and embraces learning, has inspired her many travels to over 30 countries and all 50 states. Kathi has been a long-term member of various board of directors in her local communities. She shares many adventures with her faithful dog, Phoebe.
Insights from Kathi Webber
Retailers have been saying it for years, “We need to put the customer at the center of everything we do.” […]
Impact 21 EV expert, Anila Siraj, shares her perspective on factors that will influence the future of EV. As […]
This article, by Impact 21’s Tom Newbould as a guest author, was published in the January 2024 edition of CSP […]
With electric vehicle adoption accelerating faster than expected, convenience retailers need to begin thinking through their EV strategies sooner rather […]