Who We Serve

Our Clients

Client List

Industries We Serve

Success Stories

We believe in our clients

As former retailers, we’ve walked in your shoes, served in your roles, and bring people to the table that really have a passion for this business. Our role is to build your leadership and competencies internally, to help you cross that finish line.

We are truly invested in your efforts, roll up our sleeves, and become a part of your team.

Your success is our success.

What We Bring to Our Clients

  • Actionable Results – Quick-hit wins are nice, but what Impact 21 celebrates with clients are long-term, sustainable changes that lead to positive results with client teams, stakeholders and customers.
  • Industry Experience – The Impact 21 team is second to none in the industries we serve. The team holds an average of 21+ years serving customers and working side-by-side with company leaders, technical and front-end personnel.
  • Managed Change – Creating a plan for change is not enough. Impact 21 works with change leaders, champions, and all levels of personnel to not only drive organizational change but to affect the proper level of training, communication, and action.
  • Mitigated Risk – We work diligently to identify, plan for, and engage solutions that are low risk and high result. We identify those areas of business that provide the greatest value in terms of overall change for the organization. Our deployment model works to mitigate the risk quickly and efficiently.
  • Industry Experience – The Impact 21 team is second to none in the industries we serve. The team holds an average of 21+ years serving customers and working side-by-side with company leaders, technical and front-end personnel.

Clients We Serve

Once focused primarily on the Petroleum/Convenience Industry, our scope has broadened significantly as our expertise applies across a broad range of businesses. Typical industries that we serve:

  • Oil Companies & Independent Refiners
  • Petroleum/Convenience Retail
  • Truck Stops And Travel Plazas
  • Specialty Retail
  • Big Box Retail
  • Grocery
  • Small Format Retail
  • Foodservice
  • Consumer Packaged Goods (CPG)
  • Wholesale
  • Solution Providers

Learn more about how Impact 21 serves in these areas: Industries We Serve

Petroleum / Convenience Chains

Specialty & Mass Retail

Solution Providers / Others

Refiners / Marketers

Suppliers

Travel Centers

Additional Clients

US Clients

Retailers & Refiners Solution Providers / Other
  • Alimentation Couche-Tard
  • Choctaw Nation
  • Clark Brands
  • Cubby’s, Inc.
  • Cumberland Farms
  • CW Electric
  • Daily’s Convenience Stores
  • K&G Stores, Inc.
  • Kocolene Oil Corporation
  • Love’s Travel Stops & Country Stores
  • Mars Retail Group
  • Mid-Atlantic Convenience Stores (MACS)
  • Miller Oil
  • Newcomb Oil
  • Northern Tier Retail (SuperAmerica)
  • Pacific Convenience & Fuels
  • Robinson Oil Corporation
  • Stop-N-Go of Medina, Inc.
  • Swiss Farms
  • The Pantry
  • CMi Solutions, Inc.
  • Confluent Technologies
  • Core-Mark
  • Dresser Wayne
  • Factor, a division of WR Hess Company
  • Hypercom Corporation
  • Jack Link’s
  • JDA
  • PDI
  • RetailNext
  • Saliant Corporation
  • SAS

International Clients

  Canada   Mexico   United Kingdom   Israel
  • Federated Co-operatives, Ltd.
  • Imperial Tobacco
  • Vivacorp
  • Cadena Commercial OXXO, SA de CV
  • Marketing Advertising & Design (MAD)
  • Insight Research
  • Orpak Systems, Ltd.