
Join Impact 21 and other industry leaders and experts at the 2020 SIGMA Virtual Annual Conference on November 9-13!
Impact 21’s Loyalty Experts, Bill Hanifin and Jeannie Amerson, will be conducting a session on 2020 Loyalty Program Trends: Engaging Customers in a New World.
During this informative session, Bill and Jeannie will explore just how important customer loyalty programs are while highlighting just how much of your business is impacted by a strong loyalty strategy. Throughout the session, you’ll learn how to drive business growth through your customer loyalty strategy.
Conference highlights include enhanced education sessions and impactful networking opportunities. The conference will be available for an extended period of time to registered attendees on a secure platform, providing timely, valuable, and relevant content to our members and facilitating SIGMA’s rich networking traditions via virtual meeting rooms. Register today!

Bill Hanifin
Practice Leader | Customer Engagement & Loyalty
Strategic Marketing, Payment Systems, Marketing Technology
Bill Hanifin is a Certified Loyalty Marketing Professional (CLMP), with 20 years of designing, operating & evaluating customer loyalty and data-driven marketing programs on behalf of leading organizations around the world. Through his experiences…read more

Jeannie Amerson
Principal Consultant | Customer Engagement & Loyalty
Spend five minutes with Jeannie and you will know that she has a true passion for what she does. A customer-driven senior brand management executive, Jeannie…read more