Client Results & Benefits

Convenience & Fuel Retail Industry Expertise & Results

Impact 21 strives for results and exceeding expectations on all client initiatives and consider ourselves part of the team that makes it happen. We provide all clients with exceptional visibility and collaboration on every initiative at multiple levels in the organization and work within their teams to build knowledge and expertise to sustain success.

Actionable Results

Quick-hit wins are nice, but what Impact 21 celebrates with clients are long-term, sustainable changes that lead to positive results with client teams, stakeholders and customers.

Industry Experience

The Impact 21 team is second to none in the industries we serve. The team holds an average of 21+ years serving customers and working side-by-side with company leaders, technical and front-end personnel.

Solution Set

Through a disciplined approach, leveraging best practice methodologies and proven tool sets, Impact 21 brings to organizations the best solution within a company’s time and budget constraints.

Managed Change

Creating a plan for change is not enough. Impact 21 works with change leaders, champions, and all levels of personnel to not only drive organizational change but to affect the proper level of training, communication, and action.

Mitigate Risk

Impact 21 works diligently to identify, plan for, and engage solutions that are low risk and high result. Impact 21 identifies those areas of business that provide the greatest value in terms of overall change for the organization. Impact’s deployment model works to mitigate the risk quickly and efficiently.