Impact Insights

We’ve walked in your shoes, served in your roles, and been a part of the industry for over 21 years.
Join us as we share company and industry news, trends, and insights.
Category Management

Category Management

PROGRAM DEVELOPMENT • DATA ANALYSIS • LEARNING Impact 21 provides comprehensive category management (Cat Man) services through the combination of program development, data analysis, and hands-on learning. Learn how category management can improve your customer...

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Business During COVID-19

Business During COVID-19

To our Clients, Partners and Industry Colleagues: First and foremost, we want to offer our sincere gratitude and thanks to all the healthcare, retail and other essential frontline people, who are working tirelessly to support all our communities. We are humbled by...

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In Loving Memory of Patti Safford

In Loving Memory of Patti Safford

It is with deep sorrow that we announce the loss of our beloved friend and colleague Patti Safford. Patti passed away unexpectedly on Monday afternoon, January 13, 2020. It is such a difficult loss, not only because Patti was such a highly valued team member and titan...

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What We’ve Learned in 21 Years – Part 3

What We’ve Learned in 21 Years – Part 3

After learning more about Impact 21’s greatest success stories and most challenging projects over the last 21 years, let’s talk about some industry-wide topics. Q: What was a common concern for c-stores twenty years ago? What is a big issue today, and what concerns...

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