by Impact 21 | Nov 5, 2021 | Blog, Industry, Trends
The Impact 21 team shares insights and experiences from the 2021 NACS Show. Despite the pandemic, convenience retailers have seen record growth and profits. Given we were first responders per se by being open during the pandemic, we sold many new products that we...
by Impact 21 | Mar 22, 2021 | Blog, Convenience Store Industry, Fuel, Trends
Or why you may not recognize c-stores in 20 years. This article, authored by Impact 21’s Tom Newbould, originally appeared in the March 2021 edition of CSP Magazine. After more than 30 years working in the convenience-store and travel-center industry, I am often...
by Impact 21 | Mar 3, 2021 | Blog, Convenience Store Industry, Industry, Labor, Technology, Trends
Labor. It’s a major, common theme across retail and one of the top obstacles for retailers for the next three years.¹ Workforce management and labor optimization will increasingly be a focus for retailers across all retail channels. With rising wages and plenty of...
by Impact 21 | Jan 20, 2021 | Blog, Convenience Store Industry, Foodservice, Strategy / Retail Management, Technology, Trends
Curbside pickup is an option every c-store operator should consider. This article, authored by Impact 21’s Tom Newbould, originally appeared in the January 2021 edition of CSP Magazine. How have convenience store customers’ needs changed in the pandemic...
by Impact 21 | Oct 19, 2020 | Blog, Industry, Retail, Technology, Trends
While in-store pickup, curbside and delivery were already growing rapidly, pandemic restrictions forced companies to accelerate adoption. Getting a solution in place took precedence over a well-defined strategy. Even plans that were in place pre-COVID have likely...
by Impact 21 | May 29, 2020 | Blog, Industry, Retail, Strategy / Retail Management, Trends
The current retail landscape is awash with rapidly changing consumer, competitive, and technological trends, creating limitless opportunities for retailers. However, this unprecedented pace can be tough to keep up with, let alone be progressive. Layer in some...
