by Impact 21 | Mar 8, 2022 | Blog, Category Management, Convenience Store Industry, Industry, Retail, Strategy / Retail Management, Trends
In-store profit faces many headwinds these days. Supply chain disruption, inflationary pressure, and increased labor costs have us all wondering how to close the profit gap. As consumers continue to find contentment “nesting” at home, this has reduced the number of...
by Impact 21 | Jan 27, 2022 | Blog, Industry, Retail, Strategy / Retail Management
Your brand brings your company to life. Brand strategy creates a distinct, consumer- and employee-facing identity. It guides workplace culture, decisions, internal & external communication, priorities, and how to go to market. 1. Brand Soul Encapsulates the...
by Impact 21 | Dec 2, 2021 | Blog, Industry, Retail, Strategy / Retail Management
Impact 21 brings a disciplined approach to acquisitions. Our steps are straightforward and methodical. Our plans are comprehensive and proven. We know that successful acquisitions drive deal economics to the bottom line while mitigating risks and disruption to...
by Impact 21 | Jan 20, 2021 | Blog, Convenience Store Industry, Foodservice, Strategy / Retail Management, Technology, Trends
Curbside pickup is an option every c-store operator should consider. This article, authored by Impact 21’s Tom Newbould, originally appeared in the January 2021 edition of CSP Magazine. How have convenience store customers’ needs changed in the pandemic...
by Lisa Biggs | Nov 8, 2020 | Blog, Collaboration / Teams, Strategy / Retail Management
Learn how an intangible force brings tangible results to your business “People with goals succeed because they know where they’re going.” —Earl Nightingale Often when working with leaders and leadership teams, I share what I think is critical in executing a strategy....
by Impact 21 | Jun 24, 2020 | Blog, Loyalty, Strategy / Retail Management
Cleaning Solutions COVID-19 is impacting how c-stores achieve clean — and what it means if they don’t. Impact 21’s Liza Salaria shares her insights with NACS Magazine. ~Courtesy of NACS Magazine BY JERRY SOVERINSKY The beginning of any meaningful discussion of c-store...