by Impact 21 | Jan 20, 2021 | Blog, Convenience Store Industry, Foodservice, Strategy / Retail Management, Technology, Trends
Curbside pickup is an option every c-store operator should consider. This article, authored by Impact 21’s Tom Newbould, originally appeared in the January 2021 edition of CSP Magazine. How have convenience store customers’ needs changed in the pandemic...
by Lisa Biggs | Nov 8, 2020 | Blog, Collaboration / Teams, Strategy / Retail Management
Learn how an intangible force brings tangible results to your business “People with goals succeed because they know where they’re going.” —Earl Nightingale Often when working with leaders and leadership teams, I share what I think is critical in executing a strategy....
by Impact 21 | Jun 24, 2020 | Blog, Loyalty, Strategy / Retail Management
Cleaning Solutions COVID-19 is impacting how c-stores achieve clean — and what it means if they don’t. Impact 21’s Liza Salaria shares her insights with NACS Magazine. ~Courtesy of NACS Magazine BY JERRY SOVERINSKY The beginning of any meaningful discussion of c-store...
by Impact 21 | May 29, 2020 | Blog, Industry, Retail, Strategy / Retail Management, Trends
The current retail landscape is awash with rapidly changing consumer, competitive, and technological trends, creating limitless opportunities for retailers. However, this unprecedented pace can be tough to keep up with, let alone be progressive. Layer in some...
by Impact 21 | Apr 24, 2020 | Blog, Loyalty, Strategy / Retail Management
Connect with customers via email and loyalty apps to inform, build trust and entertain. ~ Courtesy of NACS Daily Magazine Impact 21’s Jeannie Amerson shares her insights with NACS Daily Magazine. While convenience and fuel retailers are focused on managing the...
by Impact 21 | Apr 15, 2020 | Blog, Strategy / Retail Management, Trends
Modeling tools can help c-stores gauge their business now and in a post-coronavirus future. ~Courtesy of NACS Daily Magazine Impact 21’s Liza Salaria shares her insights with NACS Daily Magazine. Convenience retailers across the country are all hands-on deck in...
