by Impact 21 | Mar 3, 2021 | Blog, Convenience Store Industry, Industry, Labor, Technology, Trends
Labor. It’s a major, common theme across retail and one of the top obstacles for retailers for the next three years.¹ Workforce management and labor optimization will increasingly be a focus for retailers across all retail channels. With rising wages and plenty of...
by Impact 21 | Feb 10, 2021 | Blog, Events, Industry, Press
Learn more about the importance of taking care of our hearts. With COVID-19 ever-present in our thoughts, we have invited key presenters to provide us with valuable information about the impact that COVID can have on our Heart Health: from the effects on those with...
by Impact 21 | Feb 1, 2021 | Blog, Industry, Press
Biggs takes on the role of CEO, while Saitta shifts her attention to global efforts as the new Impact 21 Chair. Gallo and Burchfield add additional support and expertise as the new Chief Strategy Officer and Chief Operating Officer respectively. Impact 21, a retail...
by Impact 21 | Nov 2, 2020 | Blog, Events, Industry
Join Impact 21 and other industry leaders and experts at the 2020 SIGMA Virtual Annual Conference on November 9-13! Impact 21’s Loyalty Experts, Bill Hanifin and Jeannie Amerson, will be conducting a session on 2020 Loyalty Program Trends: Engaging Customers in a New...
by Impact 21 | Oct 21, 2020 | Blog, Events, Industry
Jeannie Amerson was invited to speak as a panelist at Vantage Point 2020 on October 29, 2020, at 11:00 AM EST. The virtual event is one of a four-part series that aims to bring the retail community together for a meaningful conversation. During each session, the...
by Impact 21 | Oct 19, 2020 | Blog, Industry, Retail, Technology, Trends
While in-store pickup, curbside and delivery were already growing rapidly, pandemic restrictions forced companies to accelerate adoption. Getting a solution in place took precedence over a well-defined strategy. Even plans that were in place pre-COVID have likely...
