by Impact 21 | Oct 31, 2019 | Blog, Convenience Store Industry, Payments, Retail, Technology
Technology continues to shift power to the consumer. The National Association of Convenience Stores held its annual conference in Atlanta this year. The NACS Show gives the industry a chance to showcase the latest and greatest in thought leadership, products,...
by Bill Hanifin | Sep 25, 2019 | Blog, Convenience Store Industry, Loyalty, Retail
Does Your C-Store Loyalty Program Need an Energy Drink? Customer engagement and loyalty programs are terms that are often used synonymously. While they are closely related concepts, they are not necessarily interchangeable terms. Loyalty programs can be an important...
by Lisa Biggs Stewart | Sep 6, 2019 | Blog, Convenience Store Industry, Industry, Technology, Trends
Mobile-enabled, app-based solutions can engage today’s more tech-advanced employment pool. Source: CStore Decisions Retailers across all channels are continually looking for better ways to attract, onboard, train and engage new talent in a way that improves our...
by Impact 21 | Sep 3, 2019 | Blog, Convenience Store Industry, Payments, Retail, Technology
A wave of consumer-driven innovation is leading retailers to refresh POS and technology infrastructure. To Enable Innovation While point-of-sale (POS) systems are primarily used to accept payments and record sales in a secure manner, many now provide additional...
by Impact 21 | Nov 13, 2018 | Blog, Convenience Store Industry, Events, Retail
Lesley Saitta will present the role diversity plays in shaping future leaders in the retail and convenience industry. Impact 21, a retail consulting, analytics and services company, announced its CEO, Lesley Saitta, will be presenting at the inaugural Convenience...
by Impact 21 | Jul 27, 2018 | Blog, Convenience Store Industry, Industry, Loyalty, Trends
The Wise Marketer sat down with Lesley Saitta, founder & CEO of Impact 21 to talk about the state and future of C-Store loyalty. Source: The Wise Marketer TWM – To get our readers grounded, tell us a little bit about Impact 21 and how you became so involved in...
