by Lisa Biggs | Jul 19, 2022 | Blog, Customer Journey, Retail Strategy, Unified Commerce
With ever-evolving consumer expectations, Unified Commercepositions retailers to deliver a consistent brand experience at every touchpoint of the customer’s journey. The Path to Unified Commerce Emerging technologies paved the way for omni-channel retail, but...
by Impact 21 | Jun 28, 2022 | Blog, Foodservice
Innovation Can Reduce Waste and Increase Foodservice Profitability Chuck Ulie, foodservice editor for CSP Daily News, shared the following overview of Salaria’s highly rated session at the 2022 CSP Foodservice Forum. Waste Not Liza Salaria, senior principal...
by Rob Gallo | Jun 9, 2022 | Blog, Convenience Store Industry, Industry, Labor, Retail, Technology, Trends
Supply chain disruptions, new shopping patterns, and a labor shortage may collectively become the final catalyst for ESLs Electronic shelf labels (ESLs) have been around for 30 years. Yet they are still a rare site on retail shelves. For most fast-moving consumer...
by Bill Hanifin | Mar 17, 2022 | Blog, Convenience Store Industry, Industry, Payments, Retail, Trends
Has your payments portfolio kept pace with the changes in customer shopping patterns and preferences? Are your co-brand credit cards, private label credit/debit cards, and gift cards optimized for highest value? Are your payment options integrated with your customer...
by Impact 21 | Mar 8, 2022 | Blog, Category Management, Convenience Store Industry, Industry, Retail, Strategy / Retail Management, Trends
In-store profit faces many headwinds these days. Supply chain disruption, inflationary pressure, and increased labor costs have us all wondering how to close the profit gap. As consumers continue to find contentment “nesting” at home, this has reduced the number of...
by Impact 21 | Feb 10, 2022 | Blog, By Tom Newbould, Convenience Store Industry, Fuel, Trends
This article, authored by Impact 21’s Tom Newbould, originally appeared in the January 2022 edition of CSP Magazine “The wild ride we’ve been on these past two years has brought many changes, forcing everyone from single-store convenience-store operators...
