by Impact 21 | Mar 22, 2021 | Blog, Convenience Store Industry, Fuel, Trends
Or why you may not recognize c-stores in 20 years. This article, authored by Impact 21’s Tom Newbould, originally appeared in the March 2021 edition of CSP Magazine. After more than 30 years working in the convenience-store and travel-center industry, I am often...
by Impact 21 | Mar 3, 2021 | Blog, Convenience Store Industry, Industry, Labor, Technology, Trends
Labor. It’s a major, common theme across retail and one of the top obstacles for retailers for the next three years.¹ Workforce management and labor optimization will increasingly be a focus for retailers across all retail channels. With rising wages and plenty of...
by Impact 21 | Feb 10, 2021 | Blog, Events, Industry, Press
Learn more about the importance of taking care of our hearts. With COVID-19 ever-present in our thoughts, we have invited key presenters to provide us with valuable information about the impact that COVID can have on our Heart Health: from the effects on those with...
by Impact 21 | Feb 1, 2021 | Blog, Industry, Press
Biggs takes on the role of CEO, while Saitta shifts her attention to global efforts as the new Impact 21 Chair. Gallo and Burchfield add additional support and expertise as the new Chief Strategy Officer and Chief Operating Officer respectively. Impact 21, a retail...
by Impact 21 | Jan 20, 2021 | Blog, Convenience Store Industry, Foodservice, Strategy / Retail Management, Technology, Trends
Curbside pickup is an option every c-store operator should consider. This article, authored by Impact 21’s Tom Newbould, originally appeared in the January 2021 edition of CSP Magazine. How have convenience store customers’ needs changed in the pandemic...
by Lisa Biggs | Nov 8, 2020 | Blog, Collaboration / Teams, Strategy / Retail Management
Learn how an intangible force brings tangible results to your business “People with goals succeed because they know where they’re going.” —Earl Nightingale Often when working with leaders and leadership teams, I share what I think is critical in executing a strategy....
