Learn how an intangible force brings tangible results to your business “People with goals succeed because they know where they’re going.” —Earl Nightingale Often when working with leaders and leadership teams, I share what I think is critical in executing a strategy....
Join Impact 21 and other industry leaders and experts at the 2020 SIGMA Virtual Annual Conference on November 9-13! Impact 21’s Loyalty Experts, Bill Hanifin and Jeannie Amerson, will be conducting a session on 2020 Loyalty Program Trends: Engaging Customers in a New...
Jeannie Amerson was invited to speak as a panelist at Vantage Point 2020 on October 29, 2020, at 11:00 AM EST. The virtual event is one of a four-part series that aims to bring the retail community together for a meaningful conversation. During each session, the...
While in-store pickup, curbside and delivery were already growing rapidly, pandemic restrictions forced companies to accelerate adoption. Getting a solution in place took precedence over a well-defined strategy. Even plans that were in place pre-COVID have likely...
Impact 21 is honored and blessed to announce that our beloved colleague and friend, Patti Safford, was nominated and selected as a Top Women in Convenience this year. The 7th annual Top Women in Convenience awards celebrate 52 honorees whose accomplishments may well...
Simon Kish joins Impact 21 as New Principal Consultant Lexington, KY, September 24, 2020 – Impact 21, a retail consulting, analytics, and services company, welcomes Simon Kish to the team as a Principal Consultant. In this role, Kish will be instrumental in...
