Impact 21 is a consulting firm that enables specialty retail, convenience, and energy clients to deliver seamless customer experiences that drive new revenue growth and increased shareholder value.
Unified Commerce: Seamless Customer Experience – Modernizing Retail
With ever-evolving consumer expectations, Unified Commerce positions retailers to deliver a consistent brand experience at every touchpoint of the customer’s […]
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Why You Need an Automation Journey Map
Investment isn’t enough. To maximize the potential of retail automation technology, companies need a deliberate approach. Most of the business […]
Convenience Store Midwest Showdown CONTINUES!
A new year is well underway and the convenience store competition in the Midwest continues to make weekly news. Last […]
Alternative Fuels: Driving Retailers to Rethink Store Formats
Anila Siraj shares her insights as the author of this article from CSP Daily News. As the electric evolution gains […]
Turn Your Customer-First Mantra Into Strategic Action
Retailers have been saying it for years, “We need to put the customer at the center of everything we do.” […]
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